Versatile and experienced professional bringing business operations skill plus SCRUM product owner and product development life cycle knowledge. Former operations assistant to the UX research and product design managers for a financial technology company that creates digital payment networks and protocols for financial institutions. Experience liaising and improving business processes for UX designers, UX researchers, and HR teams. Significant experience optimizing workflows for UX/UI teams using project management tools Asana & Jira. In addition, I bring experience supporting HR operations which included improving HRIS processes, leading new-hire on-boarding presentations, HR compliance trainings, and benefit enrollment sessions. Owned HRIS data integrity and vendor management in HR coordinator and accounts payable roles. Bring significant accounting support, sales contract management, and analytical skills.
Collaborative and multi-skilled, I bring over a decade of business operations support experience across various B2B and B2C industries.
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Business Operations -12-27-24.pdf
“Thank you so much for your contributions over the last year and for helping the UXR lay the foundations that we need to ramp up. Know that you have an amazing drive, a Go For It attitude, down to earth personality, and you are always willing to learn something new. This is just the beginning of your journey in your career within the Design Ops, and I hope you can take these valuable learnings from your experience at Ripple to another role.” -Jane Adams Sr. Manager UX Research, Ripple Labs
“1--I love how seriously you hold the ball when it's in your court.
2--I love that you understand even a fraction of the ultra-complex work we are doing and how quickly you are learning.
3--We'll always have problems so it's a huge relief that we are ready for them and you won't fall apart when we need you most.
4--I'm learning to allow others to represent me to all my top contacts. You're making that easy.
5--I love that you love new things and are taking quick action.“ -Freelance Client | James Tonn, Co-Founder TribeOs & Exponential
“I had the pleasure of working with Latisha on our Back on My Feet social responsibility initiative while at Prommis. I was very impressed that Latisha took the initiative, brought this compelling project to senior management and then, when we said, “ok,” she took the bull by the horns and ran the project for the entire company. Latisha has a bright future and is a great example of how success is really all about getting stuff done.” -Denis Brosnon, CEO Prommis Solutions